…..And the lies SEO “experts” tell Have you ever received an email via your website contact form like the one below? We’d all like to be on the first page of Google. And here’s someone saying they can put me there! So why should you trash these emails and ignore anyone who guarantees that they […]
The importance of excellent customer service was instilled in me as teenager. I got a job in a local cafe that was owned by an Italian couple. Guido and Anna Forte were, they often told people, somehow related the Rocco Forte of the hotel empire. (Quite how distant the connection was they never disclosed, but related […]
Did you know you can verify your Facebook page? And did you know that verifying your Facebook page helps to get your posts in front more people? Sounds like a good thing to do and it’s not that difficult at all! How to verify your Facebook page Log in to your Facebook account and go […]
Have you ever thought how you work out how to launch a rocket and land on the moon? It’s a big question. There are some really clever people at places like NASA that know how to do this. I was posed this question many years ago by an Economics’s professor and the whole class was […]
The speed of light is 299 792 458 m/s and sometimes that how fast it feels things change online. Facebook is no stranger to change and it was completely by accident that I discovered it’s changed the size need for a cover image and also how things display on mobile devices. (And for those of you who already knew […]
I really appreciate good customer service, be it face to face, on the phone or via email/letter. And I really notice when it’s bad, especially when it’s on the phone. That’s probably because I used to be team leader in an insurance call centre and know how to deliver exceptional customer service. Often its the […]
If you write a blog, you want as many people as possible to read it. As well as sending it to all your social media, why not send it to your mailchimp newsletter subscribers. This tutorial will explain how to do this if you use Mailchimp. There are of course, other newsletter platforms – this […]
This is just a very short note to say, that even I, The IT Fairy, sometimes feel the pain of an upgrade. Some of you may find it hard to believe but it’s true. I’ve just (finally) updated the version of Office I use. (I won’t say how old my previous version was!) And I’m […]
Email. There’s no escape from it is there! The chances are if you are reading this, then you either work for yourself or in a small business. Or you work for a bigger company and have emails coming at you from all angles. But whatever your situation, you are here because you have had enough […]
Twitter names. How long did you think about yours? And did you pick a good one? I’m lucky. I have an unusual surname (well in the UK anyway) and when I started in business I decided to use my own name. So on Twitter I’m @clarelauwerys (When I developed The IT Fairy as my “brand” […]
Email – It’s no secret that both businesses and individuals are slowing drowning in the daily deluge. I’m fighting back against this in a number of ways (and will be writing about them in other articles) but today I want to look at just one things that all businesses can do. And that’s not buying […]
ScoutMC
WOW My dad downloaded one of these and he said to
mary
He also advised reporting the phone number to Call
mary
Thanks for the heads up! Indeed, Microsoft does no
The IT Fairy
Thank you Gina. You're right - it's so o
Gina Lorenzen
Hear! Hear! Thanks you for stating the obvious!
